Well I have recently been think about asking if we can change the Help Desk gate badge to HR as the LR are being told to go to HR for help and if they see someone breaking rules to go to HR but no HR's are able to help because they can't get behind help desk  


Can someone you could possibly change this let me know their thoughts

PrincessaLuce wrote:The HR doesn't need to be in the help desk in order to help anyone. They can just help (:
Help desks are for questions, complaints, and suggestions.

But what I am saying is no LR's come to HR's for help they just go to help desk 

If this were to happen, there would have to be a lot more seats in the help desk than there already is, as it is pretty much always full and there are people that wait on the seats behind for someone to leave.

Even if there were more seats it would still be filled with SM+ so i don't think it would work out.

The big problem is HR, although they are High Rank they do not have much experience dealing with things in the SS, alot of different questions and people come up to the help desk asking alot of different questions. Even HR come to the help desk, Ive had as far up as OOA come to the help desk and ask for help. With the HR and the limited experience they might not be able to get help. Rick has decided who he thinks will be the most help to everyone. Now Im not saying that HR do not know what they are doing or they do not know about the SS, it varies from Person to Person.

Hope this made alittle sense   

My suggestion is that we make a division for help desk, which is open for HR+ to apply. This ensures that all members are fully qualified, even if they are only High Rank. This also helps the problem of not enough help desk staff, as more would be able to apply to the division.

Ok let me explain this to you guys seeing as I am MOD of HR.
As a HR I expect you to be friendly to everyone in SS.
You need to have occasional chats to random members in SS. 
You should do you best to be as active as you can.
Promote members as much as you can (When They Deserve It!)
The whole point in the help desk is for members to ask the senior ranks questions that HR's can't normally do.
However I do see this problem and may ask rick about this to include it when we have a remodel (no date confirmed)
If you have any questions about HR roles or suggestions either post below or contact me in game or via my email: eddiesouthcombess@gmail.com

Next time please post in the right section :-) - Feedback&Ideas.


Topic Locked - Inactive.